Returns & Exchanges

At Mr. Peanut's Pet Carriers, we want you and your furry traveler to be completely satisfied with your purchase. If your carrier isn't the perfect fit, we offer a 30-day window for returns and exchanges on all items in new, unused condition.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Package Your Carrier

Place the item in its original packaging with all tags attached, ensuring it is free of pet hair, dander, or any signs of outdoor use.

3

Ship It Back

Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned item, we will process your refund or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing